EFFICIENT ASSET PROCUREMENT

Procurement Optimization

Challenges for Customer’s procurement organization relating to software licensing spend currently includes:

  • Customer are especially interested in availing of Silver Leaf Solutions expertise relating to global sourcing and withholding tax as they realise they are currently experiencing cost inefficiencies in this regard. These issues are most prevalent when procuring third party software.
  • Customer currently faces an uphill task in working with local vendors and therefore seeks a single Partner/authorized partner across multiple locations that can provide a transparent cost-plus mode.
  • Customer is willing to add efficiency and knowledge in the overall Software Procurement process and are thus keen to explore the avenues of Software Spend Management Outsourcing (starting with Tail End Spend) and Advisory Services.

Silver Leaf Solutions helps customers in consolidating the software purchases through a single source which benefits them to achieve additional cost reduction and generate cost optimization opportunities.


EFFICIENT ASSET PROCUREMENT

Procurement Optimization

Challenges for Customer’s procurement organization relating to software licensing spend currently includes:

  • Customer are especially interested in availing of Silver Leaf Solutions expertise relating to global sourcing and withholding tax as they realise they are currently experiencing cost inefficiencies in this regard. These issues are most prevalent when procuring third party software.
  • Customer currently faces an uphill task in working with local vendors and therefore seeks a single Partner/authorized partner across multiple locations that can provide a transparent cost-plus mode.
  • Customer is willing to add efficiency and knowledge in the overall Software Procurement process and are thus keen to explore the avenues of Software Spend Management Outsourcing (starting with Tail End Spend) and Advisory Services.

Silver Leaf Solutions helps customers in consolidating the software purchases through a single source which benefits them to achieve additional cost reduction and generate cost optimization opportunities.

Silver Leaf Solutions

Procurement Optimization Portfolio

Value Adding Partner

Software Procurement Consulting

Managed Service Tail End Spend

OPTIMIZED SOFTWARE TRANSACTIONS

Value Added Partner Services

Silver Leaf Solutions helps customers to effectively manage all its software transactions. The Company offers a single source for most software publishers supported by standardized processes and tools to manage the software license and maintain transactions in the most efficient (process) and effective (cost) way.

As dedicated Partner of choice for Customer’s software purchasing requirements, Silver Leaf Solutions elevated partner status with the majority of enterprise publishers/OEM’s worldwide and global presence will ensure that not only will Customer receive the best value possible but spend is mitigated through a singular premium reselling service.

Our Value Adding Partner Services ensure that further cost savings and efficiencies can be achieved through additional services like tax avoidance, global sourcing and process automation.

Silver Leaf Solutions helps customers to effectively manage all its software transactions. The Company offers a single source for most software publishers supported by standardized processes and tools to manage the software license and maintain transactions in the most efficient (process) and effective (cost) way.

As dedicated Partner of choice for Customer’s software purchasing requirements, Silver Leaf Solutions elevated partner status with the majority of enterprise publishers/OEM’s worldwide and global presence will ensure that not only will Customer receive the best value possible but spend is mitigated through a singular premium reselling service.

Our Value Adding Partner Services ensure that further cost savings and efficiencies can be achieved through additional services like tax avoidance, global sourcing and process automation.

VAS

Benefits

Silver Leaf Solutions Value Adding Partner Services provides the following benefits for Customer:

VAS
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Benefits

Silver Leaf Solutions Value Adding Partner Services provides the following benefits for Customer:

01

Assigned Account Management Team

Experienced licensing experts as dedicated contact for Customer to proactively manage all aspects of software reselling and along the publisher contracts lifecycle, e.g. helping our customers through the annual true-up process.

02

Access to Software License Experts

Silver Leaf Solutions is a company of licensing consultants that thoroughly understand the issues and complexities of software licensing. Our experts are continuously trained and equipped with the highest publisher/OEM certifications.

03

Access to Silver Leaf Solutions Asset Inventory and License Management Tool Portal

High quality and less errors through a highly integrated process supported by the Silver Leaf Solutions power tools.
Through the unique Asset Inventory and License Management Tool portal Silver Leaf Solutions offers a flexible, global and transparent solution for online purchases, including non-standard and non-catalogue products, Customer can avail of comprehensive and customizable reporting capabilities of all completed transactions.

04

Optimized Contract Renewals

With licensing contracts increasingly getting complicated to manage, Silver Leaf Solutions can ensure Customer is alerted to contract and maintain expiry notifications as well as receives renewal quotes prior to their expiration.

05

Tax Optimization Model

Silver Leaf Solutions can implement a tax optimization model whereby they assess (together with the Support of Customer) the most favourable tax rate, and therefore price, generated in the form of a single proposal for Customer’s convenience – always depending on the availability and as allowed by the publisher.


AGREEMENT INTELLIGENT SYSTEMS

Software Transaction Management

Our Value-Added Partner services augment the basic reselling services process of software license sales to Customer by supporting on-going asset management activities with integrated, “agreement-intelligent” systems. Value adding software transaction management includes:

  • Provision of quotes for software licenses (catalogue and non-catalogue items), maintenance and subscriptions, based on defined rules and service levels
  • Order settlement of catalogue and non-catalogue software. Enter order into the ERP system and place it at the supplier in-line with agreed SLA. Provide all relevant information (order confirmation, fulfilment document incl. License certificate in line with agreed SLA)
  • Tracking of delivery to ensure the delivery within SLA agreement
  • Control the quality of delivered articles and place a claim at the vendor in case of shortcoming/false delivery
  • Early warnings on delays in delivery, Inform effected requesters and / or projects in case of delays. Escalation in case of urgent deliveries
  • End of life notifications are proactively managed by Silver Leaf Solutions team


AGREEMENT INTELLIGENT SYSTEMS

Software Transaction Management

Our Value-Added Partner services augment the basic reselling services process of software license sales to Customer by supporting on-going asset management activities with integrated, “agreement-intelligent” systems. Value adding software transaction management includes:

  • Provision of quotes for software licenses (catalogue and non-catalogue items), maintenance and subscriptions, based on defined rules and service levels
  • Order settlement of catalogue and non-catalogue software. Enter order into the ERP system and place it at the supplier in-line with agreed SLA. Provide all relevant information (order confirmation, fulfilment document incl. License certificate in line with agreed SLA)
  • Tracking of delivery to ensure the delivery within SLA agreement
  • Control the quality of delivered articles and place a claim at the vendor in case of shortcoming/false delivery
  • Early warnings on delays in delivery, Inform effected requesters and / or projects in case of delays. Escalation in case of urgent deliveries
  • End of life notifications are proactively managed by Silver Leaf Solutions team

Silver Leaf Solutions

Global Software Order Handling Process

GLOBAL SOURCING OPTIMIZATION

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Silver Leaf Solutions selects the best suitable source for a particular transaction and is able to transact globally with all major currencies and with all major publishers. Local billing inclusive invoice splitting and hence leading to tax optimization is offered in order to provide software licenses at the lowest available costs.

ON-SITE RESOURCE

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An on-site (as per requirement) resource to support operations, with the back-up of an offsite inside sales resource for overflow, to perform the following activities:

  • Perform software license purchase transactions for defined products/ publishers
  • Initiate and complete software license contract renewals
  • Respond to licensing queries, all by leveraging Silver Leaf Solutions internal expertise and network
  • On-site performing of licensing procurement related tasks
  • Order transaction coordination and fulfilment on Silver Leaf Solutions side

POWER TOOL INTEGRATION

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The Silver Leaf Solutions systems and their unique tools are made available to customer and provide real-time visibility of agreement structures, associated products, and track procurement activities. Silver Leaf Solutions Asset Inventory and License Management Tool is the core system and provides comprehensive features:

  • Fully integrated customer extranet to manage and procure software
  • Allows the import of previous/current licensing spend
  • Allocation of licenses by Region, Location, Company or Business Unit
  • Allows multi-currency transactions
  • Ability for Global billing in local currency
  • Provides contract management and reminders when due for renewal
  • Ability to mark favourites and highlights most purchased products
  • Can be tailored to implement user defined technology standards
  • Integration possible with existing systems
  • Manages Volume Licensing Keys to authorized users
  • Allows direct reprinting of invoices for the accounting department

GLOBAL SOURCING OPTIMIZATION

_

Silver Leaf Solutions selects the best suitable source for a particular transaction and is able to transact globally with all major currencies and with all major publishers. Local billing inclusive invoice splitting and hence leading to tax optimization is offered in order to provide software licenses at the lowest available costs.

ON-SITE RESOURCE

_

An on-site (as per requirement) resource to support operations, with the back-up of an offsite inside sales resource for overflow, to perform the following activities:

  • Perform software license purchase transactions for defined products/ publishers
  • Initiate and complete software license contract renewals
  • Respond to licensing queries, all by leveraging Silver Leaf Solutions internal expertise and network
  • On-site performing of licensing procurement related tasks
  • Order transaction coordination and fulfilment on Silver Leaf Solutions side

POWER TOOL INTEGRATION

_

The Silver Leaf Solutions systems and their unique tools are made available to customer and provide real-time visibility of agreement structures, associated products, and track procurement activities. Silver Leaf Solutions Asset Inventory and License Management Tool is the core system and provides comprehensive features:

  • Fully integrated customer extranet to manage and procure software
  • Allows the import of previous/current licensing spend
  • Allocation of licenses by Region, Location, Company or Business Unit
  • Allows multi-currency transactions
  • Ability for Global billing in local currency
  • Provides contract management and reminders when due for renewal
  • Ability to mark favourites and highlights most purchased products
  • Can be tailored to implement user defined technology standards
  • Integration possible with existing systems
  • Manages Volume Licensing Keys to authorized users
  • Allows direct reprinting of invoices for the accounting department

Silver Leaf Solutions

Software Procurement Consulting

Software Procurement Consulting Services will provide best practice and a structured roadmap to optimize Software Procurement within Customer. This can include process optimization, vendor portfolio optimization, demand management, contract optimization and negotiation support depending on the scope and priorities of Customer.

 

Silver Leaf Solutions proposes a phased approach with an assessment as first step before the consulting for specific project can start as a second step.

Phase - I

Planning of the Assessment

Phase - II

On-Site Assessment

Phase - III

Documentation of Results

Phase - IV

Handover Assessed Results

Phase I: Planning of the Assessment

Silver Leaf Solutions will plan the Software Procurement Assessment in form of a kick-off and planning meeting at Customer’s premises or by telephone / video conference.

  • Planning of the Software Procurement Assessment timeline and project logistics
  • Detailed planning of the on-site Assessment
  • Identification of partners which are involved in software procurement and can provide information about organizational aspects and business processes, current and future software demand, management of software demand, the software vendor portfolio, management of software vendors, IT systems used for software procurement as well as number, skills and training of the people involved in software procurement.
  • Alignment of available documents based on the Silver Leaf Solutions Assessment checklist.

Phase II: On-Site Assessment

The Software Procurement Assessment is carried out via face-to-face meetings and analysis of relevant documents.

  • Planning of the Software Procurement Assessment timeline and project logistics
  • Detailed planning of the on-site Assessment
  • Identification of partners which are involved in software procurement and can provide information about organizational aspects and business processes, current and future software demand, management of software demand, the software vendor portfolio, management of software vendors, IT systems used for software procurement as well as number, skills and training of the people involved in software procurement.
  • Alignment of available documents based on the Silver Leaf Solutions Assessment checklist.

Phase III: Documentation of Results

  • Analysis of the gathered information
  • Clarify on missing information and open issues from the on-site analysis
  • Create the Software Procurement Assessment results report containing the information was provided by Customer, which will include both Qualitative and Quantitative Aspects, Evaluation of the maturity of Software Procurement, etc.

Phase IV: Presentation and Handover of Assessment Results

  • Planning of the results presentation
  • Pre-alignment of the results report with the Customer project manager
  • Presentation of Assessments results to the project team of Customer
  • Discussion of the results and their impact on the elements of a Managed Service for Software Procurement
  • Agreement of next steps

Procurement Optimization

Managed Service for Tail End Software Spend

Silver Leaf Solutions offers a comprehensive portfolio of Managed Services for Software Procurement that cover all strategic and operational aspects along the procurement processes end-to-end. The Company is investing long-term in further extending its software procurement expertise and operates excellence teams for Managed Services in major markets worldwide. These allow our experts to support Silver Leaf Solutions clients around the world with best practices and unique know-how.

Based on our focus, we offer a comprehensive services portfolio enabling a holistic consulting approach.

The main benefits of Software Procurement Managed Services by Silver Leaf Solutions are:

01

Strategic software procurement:

Global consulting expertise for strategic sourcing, contract optimization and demand management.

02

On-Site Procurement Experts

Silver Leaf Solutions Experts On-Site for all aspects of strategic and operational software procurement.

03

Software Licensing Know-How

Holistic Software Asset Management expertise to reduce compliance risks, avoid unexpected costs and leverage your assets.

04

Software Transaction

Efficient purchasing processes, global benchmarking and purchasing governance to ensure best price sourcing.

05

Publisher and Product knowledge

Based on experience with most of the software publishers our experts manage contracts and transactions cost efficient.

05

Unique and Integrated Tools

Asset Inventory and License Management Tool, Global Software Catalogue.

MANAGED SERVICES

Benefits to the Customer

Silver Leaf Solutions Tail End Software Spend Management Services ensures that Silver Leaf Solutions have full responsibility of Customer’s low transaction value software spend, including strategic and operational end to end management of the entire software license procurement process and software resale.

Silver Leaf Solutions Tail End Software Spend Management Services ensures that Silver Leaf Solutions have full responsibility of Customer’s low transaction value software spend, including strategic and operational end to end management of the entire software license procurement process and software resale.

  • Cost reductions due to lower purchase prices and lower process costs
  • Incentives for both parties to profit from cost savings and finance the services
  • Internal resources are freed up to focus on strategic vendor contracts
  • Software compliance is augmented
  • Software license helpdesk
METHODOLOGY

For the Managed Service

Optimized Scoping Workshop

Silver Leaf Solutions endeavours to ensure common understanding of service elements and customization of the service layout from the very beginning of our collaboration with Customer. Our team of experts use the Silver Leaf Solutions scoping tool to cover all aspects of Software Procurement.

Software Procurement Maturity Assessment

Post scoping, Silver Leaf Solutions performs a comprehensively structured analysis of Customer’s processes, vendors, contracts, resources, tools and governance, via use of Silver Leaf Solutions 360-degree assessment toolset. This is considered a pre-prerequisite for evaluation of saving potential & service costs.

Managed Services Contract

Following the completion, and based on the findings of, the Scoping Workshop and Software Procurement Maturity Assessment, a contractual agreement is drawn up between Silver Leaf Solutions and Customer for the outsourcing of Tail End Spend Management, including timelines, deliverables, and requirements for successful outsourcing delivery.

Targeted Service Design Models

The target service model is designed based on Silver Leaf Solutions best practice templates and covers the end to end software procurement design in its entirety.

Fast and Smooth Transition

Proper communication and change management ensures a fast and smooth service transition from Customer to Silver Leaf Solutions. A regional software catalog is created and IT tools are integrated to enable seamless processes.

Continuous Improvement

Cost savings are achieved through continuous improvement of software procurement. A license helpdesk will support users and Customer will enjoy full transparency of software purchases, supplier contracts and performance.

Guaranteed savings of 10% and more on all Software Licensing Contracts.

 

Deal with your complex license contracts in the right way with the right partner.

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